Complaints Procedure & Disclosure of Patient Information

If you have a complaint, please ask for a form from the receptionist. We aim to resolve your complaint promptly. Should you wish to take your complaint further, you can obtain help from PALS based at Princess Alexandra Hospital, Harlow.

Disclosure of Patient Information
In accordance with the Data Protection Act 1998, everyone working in the NHS has a legal duty to maintain the highest level of confidentiality about patient information. Your medical history is recorded on our computer system and in paper records which are accessed by authorised users only.

Disclosure of patient information to any outside agencies will only be done after receiving written permission from the patient.

Our Location

Our Address
Sydenham House Surgery
Monkswick Road
Harlow Essex
CM20 3NT
Tel: 01279 422525

Appointments
Tel: 01279 422525